Returns & Exchanges

At Da Milano, we strive to ensure your luxury leather goods exceed expectations; however, if you are not entirely satisfied, we offer a seamless 14-day return and exchange policy for all unused items.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to 'My Orders' to select the item you wish to return or exchange within 14 days of delivery.

• 2.
  Quality Inspection

  Ensure the product is in its original condition with all tags, dust bags, and authenticity cards intact for our quality assurance team to approve.

• 3.
  Schedule Pickup

  Once your request is approved, we will arrange a complimentary doorstep pickup through our premium courier partners at a time convenient for you.

• 4.
  Refund Processing

  Following a successful inspection at our warehouse, your refund will be credited to the original payment method within 7-10 business days.